Privacy Policy 

Privacy Policy

Please read carefully, ABM SOFTPLAY LTD cares deeply about the privacy of its visitors and users. Abm Softplay is committed to being transparent about how it handles personal information, to protecting the privacy and security of personal information and to meeting its data protection obligations under the General Data Protection Regulation (‘GDPR’). Personal information is any information about an individual from which that person can be directly or indirectly identified. It doesn’t include anonymised data, i.e. where all identifying particulars have been removed.

 

The purpose of this privacy policy

The purpose of this privacy notice is to make you aware of how and why Abm Softplay collect and use personal information through the use of abm softplay website and paper formats. This includes any information you provide when you create an account with us, join our mailing list, purchase our soft play equipment and service. It applies to information we collect about people who visit our website, contact us through telephone, communicate through email and social media.

Your privacy matters to Abm Softplay, so please do take the time to get to know our practices – and if you have any questions please contact us on abmsoftplay@hotmail.com

How we collect & use your information

Information that you provide to us

When you register for an account with us, as part of the process we will ask you to provide information such as your full name, an email address and create a password for your account. We also ask for a method of payment which can be via visa debit, credit card or paypal.

Cookies

Cookies are small files of data that are stored on your computer or handheld device, We use cookies on our website in order to improve our user experience on www.abmsoftplay.co.uk by enabling the website to remember you. This can be for the duration of your visit using a session cookie or for repeat visits using a persistent cookie. Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience and the quality of our service. Cookies allows interaction between you and our website faster and easier.

 

Enabling cookies helps to prevent the website  thinking you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive. However, this practice isn't going to cause any harm. It is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you may lose some functionality of our website if you do so. In order to block cookies, you can block cookies by going into your browser's control panel and preferences.

Log information

User communications

Abm softplay do not record any telephone calls, email and social media communications you may have communicated to us. However, we may use the information provided in order to help you with your enquiries, resolving any issues and completing your order as requested.

Other sites

Abm Softplay website may contain links that leads to other websites or companies. However, once you have used these links to leave our website, we do not have any control over other sites and companies . We cannot be responsible for the protection and privacy of any data which you share with them whilst using their website and  services. Our privacy policy practice only covers Abm Softplay only. Other websites and companies are not governed by this privacy policy. You should exercise caution and look at the privacy notice applicable to the website in question.

Storage of financial information 

We DO NOT at any time see or store any personal financial details relating to  any payment made to us at anytime. Neither does anyone else. At the checkout WorldPay or PayPal handles all the information relating to credit and debit cards and it is not revealed to us. Once the transaction has completed WorldPay and PayPal will return you to our website; www. abmsoftplay.co.uk and we will automatically email you an order summary. Any information we do receive is deleted as soon as the transaction is complete.

Choices for personal information

when you register for an account member on our website, you may choose to restrict the use of your personal information in the following ways:

Whenever you are asked to fill in a form on www.abmsoftplay.co.uk website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes, However, If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or email us on the contact details we have provided in the contact us section on this website. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Information security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Integrity

Abm softplay processes personal data only for the purposes for which it was collected in accordance with this Privacy Policy. We review our data collection, storage and processing practices to make sure that we only collect, store and process the personal data required to provide and improve he quality of our services.

Accessing and updating personal information 

When you use abm softplay website, you have the right to access your personal information on your account. You can request to correct the incorrect data on your account.  Users have the right of access subject access requests– the right to request a copy of the Personal Data if any that we have concerning you and supporting information explaining how your Personal Data is used. Right of rectification – the right to request that we rectify inaccurate or incomplete Personal Data concerning you.     Right of erasure (right to be forgotten) – the right, in some situations, to delete your Personal Data.

 

Right to restrict processing – the right, in some situations, to request that we do not use the Personal Data you have provided (e.g. if you believe it to be inaccurate). This is intended as a temporary right until the reason for such restriction has been resolved or rectified. Right to data portability – the right, in some situations, to request that we transmit your data to you or another entity. Right to object – the right to object to certain processing of your Personal Data (unless we have overriding compelling grounds to continue the processing) and the right to object to direct marketing/profiling In certain circumstances, we will be exempted from responding to certain requests. We will use these exemptions to the extent appropriate.

Changes to this privacy policy

Abm Softplay may change this policy from time to time by updating this page. You should check our website privacy policy page from time to time to ensure that you are happy with any changes.